Terms & Conditions

Welcome to Grocely. By using our website, you agree to the following terms and conditions. Please read them carefully.

Use of Website

By accessing or using Grocely, you confirm that you are using the website for personal shopping purposes only. Any misuse of the website is not allowed.

Products & Pricing

  • All products listed on Grocely are subject to availability.

  • Prices may change depending on market conditions.

  • Product images are for reference only; actual products may vary slightly.

Orders

  • Once an order is placed, it cannot be changed after dispatch.

  • Grocely reserves the right to cancel any order due to stock unavailability or other reasons.

Payments

  • We accept Cash on Delivery (COD) and online payments (if available).

  • Payments must be made at the time of delivery or during checkout.

Delivery

  • Delivery is available only in selected service areas.

  • Delivery time may vary due to traffic, weather, or other unavoidable situations.

Cancellation & Refund

  • Order cancellation and refunds are governed by our Refund & Returns Policy.

  • Please review the refund policy before placing an order.

User Responsibility

  • Customers must provide accurate contact and delivery information.

  • Grocely is not responsible for delivery issues caused by incorrect details.

Limitation of Liability

Grocely is not responsible for any indirect or incidental damages arising from the use of the website or products.

Changes to Terms

Grocely reserves the right to update or change these Terms & Conditions at any time without prior notice.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📞 Phone / WhatsApp: 7355075635

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