At Grocely, we aim to deliver your grocery items in a safe, timely, and reliable manner.

Delivery Areas

• We deliver orders only in selected service areas.

• Delivery availability depends on your location.

Delivery Time

• Delivery time may vary depending on product availability and delivery location.

• Same-day or next-day delivery may be available in some areas.

• Delays may occur due to traffic, weather, or other unavoidable reasons.

Order Processing

• Orders are processed after confirmation.

• Once the order is dispatched, it cannot be changed or cancelled.

Receiving the Order

• Please ensure someone is available at the delivery address to receive the order.

• If the customer is not available, delivery may be rescheduled.

Delivery Charges

• Delivery charges, if any, will be clearly shown during checkout.

Damaged or Missing Items

• If you receive a damaged, wrong, or missing item, please contact us within 24 hours of delivery.

• We will try our best to resolve the issue quickly.

Contact Us

For any shipping or delivery-related questions, please contact us:

📞 Phone / WhatsApp: 7355075635